|
Slingshot.co.za (“Slingshot”) values the privacy and security of the information that you share with us through www.Slingshot.co.za
(the “Web Site”). It is important that
you understand how we collect, use, and maintain your information. This Privacy Statement explains our online
information practices, the choices you may make about how we collect and use
your information at this Web Site, and the ways you may contact us.
We may
change this Privacy Statement from time to time. Changes to this Privacy Statement are
effective upon posting. Please check
back periodically for updates. If at any
point we decide to use Personal Information in a manner that is materially
different from that stated at the time it was collected, we will notify users
by way of an email. Users will have a
choice as to whether or not we use their information in this new manner.
The amount,
type, and use of information we collect depends on how you use this Web Site. This Privacy Statement applies only to the
practices of Slingshot and its employees. Slingshot will not apply the provisions of this Privacy
Statement to Business Contact Information or Aggregated Information.
Definitions
“Personal
Information” includes, your name, address information, personal e-mail address
and URL, telephone number, account username and password, credit/debit card
numbers and associated billing addresses and expiration dates, bank account
numbers, as well as other, similar information.
“Prospect Information” includes the same information as Personal
Information except that Prospect Information is information that is submitted
by an individual who is not the subject of the data submitted.
“Non-Identifying Personal Information” includes information about you, including, without
limitation, your Internet service provider, browser type, domain name, the Web
Site that referred you to us, the web pages you request, the date and time of
those requests, and entry and exit points.
“Business
Contact Information” includes the name, title, business address, or telephone
number of an employee in an organization.
It also includes departmental e-mail addresses that contain no
individually identifiable information.
Business Contact Information is not Personal Information.
“Aggregated
Information” is any information about more than one individual where the
individual identities are unknown and cannot be inferred from the
information. Aggregated Information is
not Personal Information.
Collection of Personal Information
or Prospect Information
Slingshot may collect Personal Information from you, but only if you provide it to us
voluntarily. We also collect Personal Information that you provide to our
suppliers, which they pass on to us so that we can fulfill your order. You
must provide Personal Information in the form of a unique identifier (username,
password) to enter certain parts of our web site. In addition, in certain situations, such as
when a purchaser buys a product as a gift and supplies the recipients’ name and
address, we collect Prospect Information.
Collection and Use of Non-Identifying Personal Information
During your use of
our Web Site, we will collect certain Non-Identifying
Personal Information to enhance the functionality of the Web Site and to
make your access more convenient and efficient.
We retain Non-Identifying
Personal Information and use it to establish Web Site activity trends, monitor
Web Site performance, improve Web Site design and functionality, fulfill
orders, inform current and potential customers and suppliers about our
services, and for other business purposes.
Our collection of Non-Identifying
Personal Information may involve the use of cookies. Among other uses, cookies allow us to deliver
content specific to your interests, to save you from re-entering your
registration data at each connection, and to provide features such as online
customer payment and shopping carts. The
Help portion of the toolbar on most browsers will tell you how to configure
your web browser to accept cookies, to prevent your browser from accepting new
cookies, to have the browser notify you when you receive a new cookie, or to
disable cookies altogether. No personal or unencrypted information will
be encoded in cookies that are stored on your computer.
Children
Slingshot does not sell products for purchase by children, but we do sell children's
products for purchase by adults. We do
not knowingly collect, maintain, or use Personal Information or Prospect
Information from children under age 13.
If you are under age 13, do not share personal information with us.
Use of Personal Information
Slingshot may use and disclose Personal Information or Prospect Information as described
in this document. In addition to the
uses described in this document, we may use Personal Information or Prospect
Information for purposes that include maintaining the Web Site, order
fulfillment and administration, and product surveys, administrative and
analytical purposes like accounting, billing and audits, and information system
management, and other, similar uses. We
may also use Personal Information or Prospect Information to provide current
and potential customers and suppliers with information about our services.
We only
collect, use, and disclose Personal Information or Prospect Information for
purposes that are reasonable in the circumstances. We use only fair and lawful means to collect
Personal Information or Prospect Information.
We reserve
the right to use or disclose Aggregated Information and Business Contact
Information in ways that we think are appropriate.
Periodically,
we may send you information about our various products and services, or other
products and services we feel may be of interest to you. Only Slingshot(or agents working on behalf
of Slingshotand under confidentiality agreements) will send you these direct
mailings. If you do not want receive
such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Slingshot.co.za's
marketing list or update your information by notifying us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Agents
We disclose Personal Information or
Prospect Information to other companies and individuals to perform functions
for us under confidentiality agreements.
These types of agents include mailing and delivery companies, marketing
service providers, database managers, customer service representatives, and
other agents who perform functions for or on our behalf. These agents may perform functions such as analyzing
data, supplying marketing assistance, providing search results and links
(including paid listings and links), fulfilling orders, delivering packages,
sending postal mail and e-mail, removing repetitive information from customer
lists, processing credit card payments, and providing customer service. Where
we disclose Personal Information or Prospect Information to organizations that perform services on our behalf, we will require
those organizations to use such information solely for the purposes of
providing services to us and to protect the
Personal Information or
Prospect Information with appropriate safeguards.
Suppliers
We make
goods and services from suppliers available to customers for purchase by credit
or debit card. We have confidentiality
agreements with these suppliers. We
share Personal Information or Prospect Information with suppliers to complete
transactions, resolve customer comments or complaints, and for administrative
and analytical purposes like accounting, billing and audits, and information
system management, and other, similar uses.
Business Transfers
As we
continue to develop our business, we might buy or sell business units. In these transactions, Personal Information
or Prospect Information is often transferred, but it remains subject to the
promises made in any pre-existing Privacy Statement, unless an individual
consents otherwise.
Protection of Slingshot and Others
We may use
or disclose Personal Information or Prospect Information without your consent in certain circumstances:
- If we are required by law or by
an order or requirement of a court, administrative agency, or other
government entity, or by court rules concerning the production of records;
- If we have reasonable grounds
to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;
-
If
we have reasonable grounds to believe that the information relates to breach of
an agreement or violation of the law that has been, is being, or is about to be
committed;
- If it is necessary for fraud
protection, risk reduction, or the establishment or collection of funds
owed to us;
- If it is necessary to enforce
or apply our Terms of Use and other agreements, to pursue remedies, or to
limit damages to Learn Joomla;
- If the information is public;
- For other reasons allowed or
required by law.
When we are required or permitted to disclose information
without consent, we will not disclose more information than is necessary to fulfill the disclosure
purpose.
Consent
We will
obtain your consent to the collection, use, and disclosure of that information
as described in this Privacy Statement.
If you do not consent to our collection, use, or disclosure of your
Personal Information as described in this Privacy Statement, then do not share
Personal Information with us. However,
we are unable to offer some services, like processing purchases, without
Personal Information.
You may
withdraw your consent at any time, subject to reasonable notice and legal or
contractual obligations. To withdraw
your consent, simply tell us of the Personal Information that you no longer
wish us to collect, use, or disclose through the Contact Information listed
below. However, we are unable to offer
some services, like processing purchases, without Personal Information.
There are
limited situations in which applicable laws require or allow us to collect,
use, or disclose Personal Information without your consent or after you
withdraw your consent. We describe these
situations under “Protection of Slingshot and Others” in the section on Use of
Personal Information or Prospect Information in this Privacy Statement.
Retention and Access
We will
take reasonable steps to keep Personal Information or Prospect Information
accurate, complete, current, and relevant to its intended use. We keep Personal Information or Prospect Information only as
long as we need it for the reasons it was collected. When Personal Information or Prospect Information is no
longer required for our purposes, we have procedures to destroy, delete, or
erase it or to convert it to an anonymous form.
Any
information that Slingshotcollects from visitors to this Web Site will be
used, stored, or processed, in whole or in part, in the United States. The
principal place in which we hold Personal Information or Prospect Information is Empangeni, South Africa. All purchases from this Web Site are made in the United States.
At your
request, we will provide you with reasonable access to your Personal
Information, so that you can review what we have stored and, if you choose,
request corrections to it. You may
request access by writing to us at the address listed in the Contact
Information below. After you request
access, we will provide the Personal Information that you request as soon as
practically possible and generally no later than thirty days following the
request. If you wish to correct your
Personal Information, please send us a written explanation of the particular
information that you believe should be corrected. Where information will not or
cannot be disclosed, we will tell you the reasons for non-disclosure.
Security
Slingshot combines technical and physical safeguards
with employee policies and procedures to protect your information. We work to protect your information during
transmission by using Secure Sockets Layer (SSL) software, which encrypts the
information that you provide online at our Web Site. We will use commercially reasonable efforts
to protect your information, continue to assess new technology for protecting
information, and when appropriate, upgrade our information security
systems.
Further, we permit only authorized Slingshot employees
and third parties to access any Personal Information or Prospect Information that you supply to us. If an employee misuses Personal Information or Prospect Information, we will take disciplinary action, up to and
including termination of employment. If
any third party individual or organization misuses Personal Information or Prospect Information, we will take action, up to and including termination
of any agreement between Slingshot and that individual or organization.
Links to Other Web Sites
When you
click on a link on this Web Site that takes you to a web site operated by
another company, you will be subject to that company’s web site privacy
policies.
Dispute Resolution
Please
direct any questions or concerns regarding the use or disclosure of Personal
Information or Prospect Information to us by using the Contact Information
given below. We will investigate and
attempt to resolve complaints and disputes regarding use and disclosure of
personal information in accordance with the principles contained in this
Privacy Statement. For
complaints that
cannot be resolved, please use the Internet Service Provider
Association's dispute resolution process as outlined at
http://www.ispa.org.za/code/ (also provided below).
ISPA's Code of Conduct
Please use the links on the left-hand-side of the page to navigate this section of the ISPA website.
Quick Links:
-
Read ISPA's Code of Conduct and the associated complaints procedure to familiarise yourself with the complaints process.
-
Lodge a Code of Conduct complaint against an ISPA member.
-
Review the following guide:"How to request a Take-down Notice"
before lodging a request for a Take-Down
Please note:
where 000 is an incremental number
If you have any queries regarding ISPA's Code of Conduct, complaints or take-down procedures please contact ISPA.
Contact Information
In the event of questions
about access to your Personal Information or Prospect Information; our collection, use, management, or disclosure of Personal Information or Prospect Information; or this Privacy Statement, contact us at:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Privacy Officer
Slingshot Content Management
18 Cassia Road
Empangeni, 3880
South Africa
(+2735) 772-2712, Monday-Friday, 9:00 AM to 5:00 PM (Central African
Time)
Effective Date
This Privacy Statement is effective as of May 09, 2008.
VERSION 1.0
|